ONEFINITY ORGANICS PRIVATE LIMITED
Terms and Conditions
Last Updated: [October 2024]
Welcome to oneinfinityorganics.in operated by Onefinity Organics Private Limited. These Terms and Conditions govern your use of our e-commerce website, offering various grocery products such as A2 milk, ghee, paneer, curd, lassi, vegetables, butter, mushrooms, vegan frozen food, drinks, and beverages.
Please read these terms carefully before accessing or using our services. By visiting or making a purchase on this website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website.
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### *1. General Terms*
1.1 *Eligibility*: By using our website, you affirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
1.2 *Changes to Terms*: We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to check for updates regularly.
1.3 *Termination*: We reserve the right to terminate your use of the website for any reason at any time, without notice.
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### *2. Products and Pricing*
2.1 *Product Listings*: We strive to ensure that the product descriptions and prices listed on the website are accurate. However, we do not guarantee that all product descriptions are error-free. If any product purchased does not meet your expectations, please refer to our return policy.
2.2 *Pricing*: Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. All prices include applicable taxes unless otherwise specified.
2.3 *Availability*: Products are subject to availability, and we cannot guarantee that all items will always be in stock. In case of unavailability after placing an order, we will notify you and offer an alternative product or a refund.
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### *3. Orders and Payment*
3.1 *Order Acceptance*: Placing an order on the website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
3.2 *Payment Methods*: We accept major credit cards, debit cards, online banking, and other forms of digital payments. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.
3.3 *Order Confirmation*: Once your order is placed, you will receive a confirmation email with the details. However, this confirmation does not signify final acceptance of the order.
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### *4. Delivery and Shipping*
4.1 *Delivery Areas*: We currently deliver within [list serviceable regions]. Deliveries outside this area are not possible at this time.
4.2 *Delivery Charges*: Delivery fees will be calculated based on your location and the total weight of the items ordered.
4.3 *Delivery Time*: We strive to deliver all orders within the estimated time frame. However, delivery times are approximate and may vary due to external factors such as traffic, weather, or holidays.
4.4 *Failed Delivery*: If the delivery fails due to incorrect or incomplete information provided by the customer, additional charges may apply for redelivery.
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### *5. Returns and Refunds*
5.1 *Return Policy*: Perishable items such as milk, ghee, paneer, curd, and vegetables are not eligible for returns unless the items are damaged or defective upon delivery. Non-perishable items may be eligible for returns, subject to our return policy.
5.2 *Refunds*: Refunds will be processed after we receive and inspect the returned item(s), if applicable. The refund will be issued to the original payment method within [number of days] days.
5.3 *Damaged or Incorrect Items*: If you receive damaged, defective, or incorrect items, please notify us within [number of days] days for an exchange or refund.
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### *6. User Accounts*
6.1 *Account Creation*: To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.
6.2 *Account Information*: You agree to provide accurate, current, and complete information during the registration process.
6.3 *Unauthorized Use*: You are responsible for all activities that occur under your account. If you suspect any unauthorized use, please notify us immediately.
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### *7. Limitation of Liability*
7.1 *Disclaimer*: We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the products available on it.
7.2 *Liability*: To the fullest extent permitted by law, we will not be liable for any damages arising from the use of the website or the purchase of products from our website. This includes direct, indirect, incidental, punitive, or consequential damages.
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### *8. Governing Law*
These Terms and Conditions, and any disputes arising from them, shall be governed by and construed in accordance with the laws of Republic of India, without regard to its conflict of law principles.
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By using the website and making a purchase, you agree to abide by these Terms and Conditions.
