Effective Date: August 2024
This Privacy Policy outlines how oneinfinityorganics.in (“we,” “our,” or “us”) collects, uses, and protects the personal information of our customers (“you” or “your”). By using our website and purchasing our products, including A2 milk, A2 ghee, paneer, curd, lassi, vegetables, butter, mushrooms, vegan frozen food, drinks, and beverages, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
– Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment details.
– Non-Personal Information: We collect information about how you use our website, such as your IP address, browser type, and browsing behavior through cookies and other tracking technologies.
– Order Information: Details of the products you have purchased, such as A2 milk, A2 ghee, paneer, curd, and other grocery items.
2. How We Use Your Information
We use your information for the following purposes:
– Order Fulfilment: To process and deliver your orders, including communicating about your orders and handling returns or complaints.
– Improving Our Services: To enhance your shopping experience, personalize your interactions, and improve the overall functionality of our website.
– Marketing and Promotions: With your consent, we may send you emails about new products, promotions, and special offers related to grocery items like A2 milk, vegan frozen food, and more. You can opt out of marketing communications at any time.
– Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
– Service Providers: Third-party companies that help us process payments, deliver orders, manage emails, or perform analytics on our website usage.
– Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights and safety.
4. Cookies and Tracking Technologies
We use cookies to provide a better user experience. Cookies are small data files that help us understand user behavior, store your preferences, and track your activity. You can manage or disable cookies through your browser settings.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online service is 100% secure, and we cannot guarantee the security of your data.
6. Your Rights
You have the right to:
– Access• the personal information we hold about you.
– Correct• any inaccuracies in your information.
– Delete•your information from our system.
– Opt-out•of receiving marketing communications.
To exercise these rights, please contact us at onefinityorganics@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any external websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
